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Noticeboard

Winter 2018 Newsletter - see Newsletter link under Further Info

Book Routine GP appointments online 

Friends and Family Test now available under 'Have your say' section.

IT Services Statement of Intent - under Further Information


*** Coronavirus: latest information and advice ***

Covid-19 Update - 25/3/20

PRESCRIPTIONS
As we are trying to deal with the majority of work by telephone, e.g. consultations wherever possible, the phone lines are even busier than normal, especially as we have several staff off work for self-isolation.

To help us reduce the number of calls please sign up for online services to order your routine prescriptions instead of ringing the surgery. You can do this by bringing photo ID to the surgery to register. Alternatively download the NHS app to register online.

Nominate any pharmacy for your prescription to be sent to electronically. This can be done by speaking to your chosen pharmacy.

We are not able to deal with ANY requests for prescriptions or any other queries by e-mail as we cannot guarantee when the account will be monitored due to staff absence.

We are only giving patients normal issues of prescriptions to prevent supply chain issues.

Thank you for your continued support and understanding during this difficult time.
Dr Gilby


‼️‼️Urgent Covid-19 Update - 20/3/20‼️‼️

🔹The practice is having dozens of queries following some posts being shared on social media about contacting your GP for a "Rescue Pack" if you have serious medical conditions 🔹

⛔️⛔️Please can we be clear that these posts are sharing information that is incorrect and creating needless anxiety and panic among some patients who are contacting the practice to access one of these "packs" along with creating additional work we do not have the capacity to deal with⛔️⛔️

🔶A small minority of patients with severe respiratory conditions will already have these packs, will have used them before and will use them under the direction of their specialist🔶

🔹The use of rescue medication by patients they are not intended for can cause delay in seeking urgent medical attention and a worsening of their condition🔹

We are not able to dispense "Rescue Packs" to all patients who request as this would be clinically inappropriate and deplete stocks for those patients most in need.

Antibiotics will not treat Coronavirus infection.

🔆The british lung foundation www.blf.org.uk and Asthma UK www.asthma.org.uk have very useful resources for patients and have sections specifically outlining prevention and management of Coronavirus infection🔆


We currently have high patient demand because of Coronavirus.

DO NOT come to the surgery unless requested to by one of our GPs.

********

As a precautionary measure only we have changed our current appointment system.

 

All appointments will now be offered as telephone contacts with either a GP or an Advanced Practitioner. If the Clinician feels that you need to be seen then they will offer you an appointment. Please ensure you are giving us a correct contact number.

 

This is to limit patient contact for the safety of everyone during the Coronavirus pandemic, especially our vulnerable and elderly patients, and staff who need to provide medical services.

For this reason we are asking patients NOT to walk into the surgery unless they have an appointment.

 

We are currently contacting all patients that have routine appointments booked to offer a telephone triage appointment as an alternative, or cancel until a more appropriate time.

 

We are aware that because of the situation our phone lines are extremely busy and ask you to bear with us.

 

Thank you for your co-operation during this difficult time.

Dr Gilby.

****

Stay at home: guidance for people with confirmed or possible coronavirus (COVID-19) infection

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough and/or
  • high temperature (of 37.8C or above)

.

For most people, coronavirus (COVID-19) will be a mild infection.

Link to further Government information

***

Access the NHS 111 Online Service for advice

To protect yourself and others, DO NOT GO to a GP surgery, pharmacy or hospital.

This information has been provided by Public Health England.


We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. 


Prescriptions

Prescriptions can be very complex. For safety reasons and prevention of duplication, ALL prescriptions handed in at Smallthorne will be processed at our Bradeley site, and therefore not available for collection at Smallthorne.

Prescriptions can be:
  • managed by electronic arrangement with your chosen pharmacist if you arrange this with them
  • collected by your pharmacist if you arrange this with them
  • collected from the Bradeley site.
We thank you for your co-operation.

Self Certification Fit Note for less than 7 days

If you have been ill for 7 days or less you can complete a self-certification form yourself. Many employers have their own self-certification forms. If your employer doesn’t have its own self-certification form you can download one here. Please print it, fill it in and hand it in to your employer. 

SC2- Self Certification Form

We no longer keep a supply of self-certificate forms in the surgery.


Weekend And Later Appointments

A new programme has been implemented to provide an extended access service for primary care with later and weekend appointments which will be offered at a different location to your usual GP surgery.This is called the Extended Hours Primary Care Services Programme.

Below is a link that provides information on the Extended Hours Primary Care Services Programme.

https://www.stokeccg.nhs.uk/stoke-your-services/extended-primary-care-services


Telephone Calls

Please note that all telephone calls, both incoming and outgoing, are recorded for training and monitoring purposes.


Bowel Cancer Screening Promotional Campaign

OVER 60?

  • Did you know that bowel cancer is the second most common cancer in the UK.
  • If you are aged 60 - 74, and registered with a GP, you will automatically be sent a free kit to help detect bowel cancer early.
  • If you are 75 or over you can call 0800 707 60 60

Please see the page in the Further Information section to the right.

 


 

 

(Site updated 25/03/2020)
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