Our Mission Statement
Our mission is to provide high quality, accessible primary healthcare services to the underserved and deprived population within our catchment area. We are committed to delivering compassionate, patient centred care, addressing the unique needs of our community, and promoting overall health and wellbeing through a holistic approach. Our goal is to improve health outcomes for the people we serve through excellence in clinical practice and strong engagement with system partners across all sectors.
Our Values
Compassion
Accessibility
Respect
Excellence
Support
Our Aims and Objectives (Vision Statement)
- Excellence: To provide the highest levels of quality and safety in healthcare through continuous learning, developing our skills, keeping up to date and innovation through collaboration.
- Patient focus: To provide patient centred care, prioritising the needs of our patients, fostering collaborative, trusting relationships built on mutual respect and open communication.
- Compassion: To approach every patient with kindness, understanding and a commitment to listening to their needs and preferences.
- Equity and inclusion: We will embrace diversity and provide equitable healthcare services, ensuring that every patient receives fair and just treatment.
- Accessible services: We will optimise access to our services by offering convenient appointments and accommodating the needs of our patients, especially those facing the greatest socio-economic challenges.
- Teamwork and collaboration: We will continue to build and develop a strong multi-professional team who will work together to provide comprehensive and co-ordinated care to our patients. We will be prominent contributors to system working at local, Place and regional level.
- Community engagement: We will actively participate and support our local community, advocating for the health and well-being of our patients.
- Evidence based practice: We will follow the latest research and clinical guidelines, ensuring that our patients benefit from the latest advances in healthcare.
- Privacy and confidentiality: We will hold the highest standards of ethical conduct in safeguarding the privacy and confidentiality of our patients’ medical information.
- Accountability: we take responsibility for our actions and decisions, learning where mistake and incidents occur and practicing candour.