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Statement of Intent – IT Services

IT/Electronic Patient Records

New contractual requirements came into force from 1st April 2014 requiring that GP practices should make available a statement of intent in relation to the following IT developments:- 

  • Patient Access to records 
  • Referral management 
  • Electronic Appointment Booking 
  • Online Requests for Repeat Prescriptions 
  • Summary Care Record 
  • GP2GP record transfers 

Patient Access to Records

This practice plans to offer patients facilities to view on line, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient.

This service will be available by the end of March 2015. 

Referral Management

The practice includes the patient’s NHS number as the primary identifier in all NHS correspondence issued by the practice, apart from exceptional circumstances where it is not available, e.g. when a patient is seen urgently at home.

Electronic Appointment Booking

Patients are able to book, view, amend, cancel and print appointments online using the Patient Access website. The system can be accessed via a computer and by a Smartphone app.

We are in the early stages of using the online booking system and are piloting the process for flu appointments. We hope to extend this to other clinics by the end of the year. 

If you are not currently registered for this service and would like to be, please speak to a receptionist.

Online request for Repeat Prescriptions

Patients who are registered for the service can order, view and print a list of their repeat prescriptions for drugs, medicines or appliances online using the Patient Access website. The system can be accessed via a computer and by a Smartphone app.

If you are not currently registered for this service and would like to be, please speak to a receptionist.

Summary Care Record

A Summary Care Record is an electronic record stored at a central location. It currently does not contain detailed information about your medical history, but only basic data such as medications and allergies. 

Brook Medical Centre will go ‘live’ with Summary Care Records on 18th November 2014, and they will be automatically updated on a daily basis.

If you do not wish your Summary Care Record to be uploaded, please ask at reception for an opt-out form. 

GP2GP Transfers

It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take several weeks for your paper records to reach your new surgery.  

Brook Medical Centre uses the GP2GP software on its clinical system, which enables patient records to be safely and quickly transferred electronically from one practice to the next as a patient leaves and re-registers elsewhere. This ensures continuity in the medical record and makes information available to the new GP practice much more quickly, until the full paper records arrive.